The Rules We Live By
The Rules We Live By
(Resident Rules)
Crystal Point
1040 E Osborn Road
Phoenix, AZ 85014
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2024 Revision
THE RULES WE LIVE BY
INTRODUCTION
Crystal Point Condominium Association is a condominium association and, as such, has established these
Rules We Live By (“Rules”) for the common good to protect the safety, health and property of the
Residents, and to mitigate annoying nuisances which are contrary to standards of good conduct.
These Rules are designed to make living in our condominium residences pleasant and comfortable, but
they do impose some restrictions. In living together, all of us do have certain rights but also certain
obligations to other Crystal Point Residents.
Our objective is to achieve maximum harmony with minimum restrictions.
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TABLE OF CONTENTS
DEFINITIONS 4
GENERAL USE AND OCCUPANCY RESTRICTIONS 4
RIGHT OF ENTRY 5
BUILDING (DOS & DON’TS) 5
BUILDING EQUIPMENT, ELEVATORS, STAIRWAYS & HALLWAYS 8
EMERGENCIES 8
VEHICLES AND PARKING 10
RECREATIONAL FACILITIES 12
GUESTS OF RESIDENTS 14
GUESTS SUITES 14
LOUNGE AREA RULES AND REGULATIONS 15
PROPERTY DAMAGE RESPONSIBILITY 16
ABSENCE OF RESIDENT 16
REPAIRS AND OUTSIDE SERVICE PERSONNEL 17
BUILDING EMPLOYEES 18
DELIVERIES 18
CARTS 18
TRASH 19
NOISE 19
SOLICITATION 20
PROHIBITED BEHAVIORS 20
PETS 20
RESALE OF UNIT 21
REMODELING TIME 21
MOVING IN/MOVING-OUT 21
ATTENDANCE AND PARTICIPATION AT BOARD MEETINGS 22
APPENDIX A - DEFINITIONS 24
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DEFINITIONS
When utilized in these Rules, the capitalized words have the meanings set forth under “Definitions” in
Appendix A attached to these Rules.
GENERAL USE AND OCCUPANCY RESTRICTIONS
A copy of the Restated Declaration Establishing Crystal Point Condominium and Declaration of
Covenants Conditions and Restrictions, recorded at Recording No. 2015-0805794, Official Records of
Maricopa County, Arizona Recorder and any amendments thereto (“Declaration”) should have been
provided to a new Owner along with a copy of the Rules. However, the failure to provide such copies
shall not relieve the new Owner from complying with the Declaration or Rules nor waive any of the
rights, conditions or restrictions stated or create any liability on the part of the Crystal Point
Condominium Association, the Board of Directors or their agents.
Capitalized terms not otherwise defined herein shall have the meanings set forth in the Declaration.
It is the Owner’s responsibility to fully acquaint his/her immediate family, guests, visitors, invitees and
lessees with the Rules that govern residing at the Condominium. The Owner will be responsible for any
violations made by these individuals.
No part of the Condominium may be used for other than residential purposes and the related common
purposes for which the Condominium was designed. Each Unit shall be used as a single family residence.
No part of a Unit shall be used for other than residential purposes. The foregoing restrictions shall not,
however, be construed in any manner as to prohibit an individual residing in the Unit (“Resident”) from
maintaining a personal and/or a reasonable professional library and keeping personal business records
therein.
Any Lease for a Unit shall be in writing, shall in all respects be subject to and in compliance with the
provisions of the Condominium Documents and shall expressly provide that a violation of any such
provisions shall be a default under such Lease. Upon commencement of the term of the Lease, pursuant to
A.R.S. 33-1260.01, the Unit Owner shall pay a rental registration fee of $25 and shall provide the
Association with the following information: (i) the names of all adults occupying the Unit and their
contact information; (ii) the time period of the lease; (iii) a description and license plate numbers of the
tenant’s vehicles.
Absentee Owners have all of the same privileges as Resident Owners - - e.g., reserving guest suites, using
the Health Club, etc. However, if an absentee Owner leases his/her Unit, the absentee Owner forfeits
his/her privileges of all amenities, including but not limited to the exercise room, men’s and ladies’ spa,
massage room, Lounge, swimming pool and Jacuzzi area.
No Resident shall permit anything to be done or kept in his/her Unit, the Common Elements or the
Limited Common Elements which will increase the rate of insurance of the Condominium.
No Resident shall permit anything to be done or kept in his/her Unit which will obstruct or interfere with
the rights of other Residents. No Resident shall permit anything to be done or kept in his/her Unit which
will annoy other Residents by unreasonable noises, create or constitute a nuisance to other Residents or
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interferes with the peaceful possession and proper use of any other Unit, the Common Elements or the
Limited Common Elements.
No illegal or unlawful use shall be made of any Unit, the Common Elements, the Limited Common
Elements or any part thereof.
In the event there is a willful or continual violation of the Declaration or Rules, the Board of Directors
may elect to take legal action to enforce the Declaration or Rules. In the event the Association files suit
and is the prevailing party, the cost of this legal action will be charged to the Owner who is responsible
for the violation.
RIGHT OF ENTRY
Every effort will be made to maintain security at all times. The cooperation of all Residents is requested.
Please keep your Unit doors locked at all times whether you are in the Unit or not.
For the general safety of all Residents at the Condominium and for the prevention of loss or damage to
the contents of a Unit, Units or Common Elements due to fire or water damage, the Association requires
available access to all Units in the Condominium.
For emergency entry, a master key for the front entrance to each Unit is kept by Security. No Owner shall
alter the front entrance lock or install a new front entrance lock to a Unit without providing a duplicate
key to Security for the purpose of emergency entry. Failure to provide a duplicate key for an emergency
will result in the Owner being responsible and liable for any injuries, loss of life or property damage
resulting from delayed or forced entry.
The Board of Directors or its authorized agents may enter any Unit at any time when any two (2)
members of the Board of Directors deem it necessary or advisable as a result of an emergency, necessary
repairs or otherwise for the protection and preservation of that Unit, Units or the Common Elements.
If forced entry becomes necessary because no means of access was provided by the Resident, the
Association, its directors, officers and agents shall not be liable for any damage done to the Unit as a
result of the exercise of this right of entry. The party exercising the right of entry shall see that reasonable
measures are taken to secure the Unit until the applicable Owner or Resident is notified of the forced
entry.
In addition, an authorized representative of the Board of Directors, Managing Agent of the Condominium,
and all contractors and repairmen employed or engaged by the Board of Directors or Managing Agent
shall be entitled to access at any time to each of the Units as may be required in connection with
maintenance, repairs or replacements of or to the Common Elements or any equipment, facilities or
fixtures affecting or serving other Units or the Common Elements.
Except in the event of an emergency, the Board of Directors or Managing Agent shall give the Owner
(and Resident if different from the Owner) of such Unit reasonable notice prior to entry.
BUILDING (DOS & DON’TS)
Smoking & Vaping
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All public areas inside the building including the guest suites, pool area, parking garage and all
Common Elements are designated NO SMOKING AREAS AND NO VAPING AREAS.
Signs
Except as protected by law, no signs of any nature shall be permitted. Pursuant to A.R.S. 33-1261, the
following signs as defined in that law shall be permitted:
1. a commercially produced “for sale”, “for lease” or “for rent” sign placed on the Unit Owner’s
property, not exceeding eighteen (18) by twenty-four (24) inches in size with an industry sized
sign rider, not exceeding six (6) by twenty-four (24) inches in size, including a “temporary open
house” of industry standard size;
2. a political sign placed on the Unit Owner’s property, so long as such sign is displayed no more
than seventy-one (71) days before the primary election and no later than fifteen (15) days after the
general election (unless the candidate in the primary election does not advance to the general
election, in which case the sign must not be displayed more than fifteen (15) days after the
primary election);
3. an association-specific political sign placed on the Unit Owner’s property, so long as such sign is
displayed only between the date the ballots are sent to Unit Owners and three (3) days after the
applicable Association election, and so long as the sign does not include any profanity,
discriminatory text, images or content based on race, color, religion, sex, familiar status or
national origin.
Lighting
No spotlights, floodlights or other high intensity lighting shall be placed anywhere to allow light to be
directed or reflected on the Common Elements or any part thereof without the prior written consent of the
Board of Directors.
Window Air Conditioner
No window or portable air conditioners of any kind shall be installed in a Unit.
Balconies (Patios/Terraces) and Windows
Enclosures, shades, screens or other alterations to the outside Unit walls, windows or patio/balcony
affecting the exterior appearance shall not be permitted without the prior written consent of the Board of
Directors and shall be subject at all times to the Rules and to the provisions of paragraph 18 in the
Declaration. All window coverings visible from the exterior of the building shall be of a neutral color or
otherwise compatible with the exterior décor of the building.
Painting of patio/balcony walls, ceilings, railings or doors is not permitted.
Affixing or attaching any fixtures, decorations or equipment to patio/balcony walls, ceilings or railings is
not permitted.
Draping or hanging of anything from the patio/balcony or its railings is not permitted.
Clotheslines or drying racks are not permitted.
No personal property which exceeds twenty-eight (28) inches in height is permitted to be stored on the
patio/balcony, other than patio furniture and barbecues.
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Shaking of rugs, mops, tablecloths, sheets, etc. or throwing of any objects, cigars or cigarette butts, etc.
from the windows or patio/balcony is not permitted.
Sweeping or hosing of dirt or water off the patio/balcony railing is not permitted.
Waterproof containers must be used for all plants.
Holiday lights are not permitted on the patio/balcony.
Antennas and Satellite Dishes
Satellite dishes and antennas are permitted on balconies with the following requirements:
Not to extend above balcony railing and not visible from the street.
Must architecturally blend in with the color of the balcony and building.
Must be placed to meet all safety standards.
Can only be placed on Unit balconies.
For safety reasons, equipment cannot be affixed or attached to the balcony railing or the walls of
the building. Equipment must be freestanding with a weighted base.
The Board has the right to enforce additional requirements and restrictions as necessary.
Doors and Corridors
Passages, elevators, staircases, corridors, Common Elements and Limited Common Elements must not be
obstructed in any manner. Safety and Fire Department regulations must be observed.
Temporary seasonal decorations may be used on entrance doors to individual Units, provided they are fire
retardant.
Roof
The roof area is restricted to building maintenance and service personnel only. Residents, guests and
visitors are prohibited.
Flags and Flagpoles
Only the following flags may be displayed outdoors on a Resident’s property per A.R.S. § 33-1261:
1. The American flag or an official or replica of a flag of the uniformed services of the United States if the
American flag or a uniformed services flag is displayed in a manner consistent with the federal flag code
(P.L. 94-344; 90 Stat. 810; 4 United States Code sections 4 through 10).
2. The POW/MIA flag.
3. The Arizona state flag.
4. An Arizona Indian nations flag.
5. The Gadsden flag.
6. A first responder flag. A first responder flag may incorporate the design of one or two other first
responder flags to form a combined flag.
7. A blue star service flag or a gold star service flag.
8. Any historic version of the American flag, including the “Betsy Ross flag”, without regard to how the
stars and stripes are arranged on the flag.
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Display of any other flag not listed above is prohibited. The location and size of any flagpole is subject to
prior written approval of the Board.
No more than two (2) of the above flags may be displayed at once and no individual flag may be greater
than thirty inches by forty-eight inches (30” by 48”) in size.
Flags must be maintained in good condition with no fraying, tattering, etc.
Flags may not be draped over the patio or balcony railing.
The following shall apply to flagpoles:
1. Pole color must be black or bronze.
2. Poles must be maintained with painting, etc. as needed on an ongoing basis.
3. Poles must be freestanding with a weighted base; poles cannot be affixed to the patio or balcony railing
or wall.
BUILDING EQUIPMENT, ELEVATORS, STAIRWAYS AND HALLWAYS
Building Equipment
Failures should be reported immediately to the Concierge or Security.
Elevators
There are two (2) passenger elevators and one (1) service elevator.
Please use the passenger elevators for people only and the service elevator for transporting pets, luggage,
groceries, large or bulky items, and items that may scratch the brass in the passenger elevators.
Playing and joy riding are prohibited.
An emergency telephone is in each elevator. When you pick up the telephone receiver, the telephone will
automatically ring the Concierge and Security desks.
During a power outage elevators will stop running momentarily. Please do not be alarmed as there
will be a short delay of transfer to emergency power. The elevator car will then proceed slowly to the
Lobby floor. Do not push the “stop” button. If you need assistance, use the emergency telephone.
Stairways
The stairways are accessible from the hallways at all times.
Hallways
Furniture, artwork, air fresheners/aroma diffusers, and similar items should not be placed in the common
hallways. Wreaths and similar welcome symbols are permitted on the front doors/frames of individual
units.
EMERGENCIES
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FOR MEDICAL OR POLICE EMERGENCIES DIAL 911 Tell the dispatcher the nature of the
emergency, the street address -1040 E. Osborn, Crystal Point Condominiums, your floor level and Unit
number. Do not assume that anyone else has called for assistance.
During a building emergency please refrain from tying up the front desk phone lines so they may be
used for the emergency at hand.
Power Outage
If a power outage should occur please remain calm. A standby generator will provide emergency power to
light all Common Elements only, including the stairwells. Power to your Unit will resume when the
power failure has been corrected.
The elevators will stop running momentarily. There will be a short delay in transferring to emergency
power. Reminder: Each elevator has an emergency telephone. When the telephone receiver is lifted, it
will automatically ring the front desk.
In Case of Fire
Please review and follow the Association’s Fire Evacuation Policy.
It is extremely important that you and your family become familiar with the emergency fire plan, the
building, the stairwells in the building, exits and the location of the designated refuge area.
You should be aware of the location of the red fire pull boxes and portable fire extinguishers on your
floor. The red fire pull boxes and portable fire extinguishers are located at either end of the corridor on
each floor.
The stairwells are checked periodically to make sure there is no blockage. The stairwells are accessible at
all times. You may open the bottom exterior doors leading to the patio level with the push bar, but you
cannot re-enter once the doors close behind you. The doors have an automatic locking mechanism for
security protection.
IF YOU SHOULD DETECT A FIRE, YOU HAVE THE AUTHORITY AND RESPONSIBILITY
TO SOUND THE FIRE ALARM TO WARN OTHERS. The Fire Department will be alerted
automatically and send assistance when the red fire alarm pull box is pulled.
If you hear a fire alarm or a fire occurs within your own Unit or on or close to your floor level, it will be
necessary for you to SEEK SAFETY AS SOON AS POSSIBLE. USE STAIRWELL EXITS ONLY
located at either end of the corridor outside your Unit. Proceed to the ground level floor and exit to the
northeast end of the pool and remain there until the order is given by the Fire Department personnel to re-
enter the building.
You should pre-determine a location outside the building by the swimming pool for your family to meet.
The designated “congregation area” is the grass area at the northeast end of the pool. You and your family
should discuss in advance what you will do if the stairwells cannot be used.
Please follow these suggestions to aid in your safety:
*Before leaving your Unit, place your hand on the inside of the door, palm down. If the door feels warm
to the touch within five (5) seconds, do not attempt to open the door as it indicated a dangerous fire
condition in the corridor. Stay calm and remain within your Unit until you are directed to safety by rescue
personnel.
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*If your Unit door is warm to the touch or if there is heavy smoke in the corridor, keep your doors closed.
TURN OFF YOUR AIR CONDITIONING UNITS. Seal cracks around the door and any other places
where smoke appears to be entering with wet towels, blankets or other material.
*Remain close to the floor where cooler air is available. The inhalation of smoke is far more dangerous
than the fire itself.
*If the door is not warm to the touch, carefully open it a small amount so you may check for the presence
of smoke or fire in the corridor. If the corridor may be used, proceed to the closest stairwell exit.
*Be sure to close the door to your Unit as you leave, but DO NOT LOCK THE DOOR so that a quick
search by rescue personnel may determine if everyone is safely out of the Unit. Place a towel outside the
door so the search and rescue personnel will know that everyone has evacuated your Unit.
*DO NOT ATTEMPT TO USE ANY ELEVAOR. If the elevators are functional, the Fire Department
will need their use.
*DO NOT RE-ENTER THE BUILDING UNTIL DIRECTED TO DO SO by the Fire Department.
*DO NOT ATTEMPT TO REMOVE YOUR VEHICLE(S) FROM THE PARKING GARAGE.
This will cause traffic congestion and could hamper the efforts of the Fire Department.
VEHICLES AND PARKING
Security Access Card For Building Entrance
One (1) security access card is issued in the name of each Resident residing at the Condominium.
The security access card allows entrance into the building through the front Lobby, the garage or the
northwest plaza door.
For your security and that of others, please report to Security immediately if the card is lost or damaged.
The security access code will be canceled and a new card issued. A replacement fee will be charged for
issuance of a new card.
A temporary security access card may be issued, upon your request, for your Houseguest. If your
Houseguest will be parking in your assigned parking space, please provide Security with license number
and car make. The temporary card must be returned immediately upon your Houseguest’s departure.
Building Entrances
The front Lobby doors are locked at all times. The security access card reader is located in the glass foyer
midway of the granite pillar on your left.
The security access card reader for the garage is located on the west side of the building before you enter
the garage doors.
The north roll-up door is located on the north side of the garage, level P1. The security access card reader
is on the right side of the building near the roll-up door.
Garage Doors
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When the security access card activates the card reader, the door will roll up. As the vehicle pulls
forward, the door will remain open until the back bumper clears the sensor, then the garage door will start
rolling down and WILL NOT STOP.
Every vehicle must card into the garage individually. DO NOT FOLLOW IN BEHIND ANOTHER
VEHICLE. If more than one vehicle attempts to enter the garage without separately activating the card
reader, extensive damage may result to both vehicle and garage door. The Association will not be
responsible for damages to vehicle or garage door caused by improper entry into the garage. Those
attempting to enter without carding in will be responsible for all damages to vehicle and garage door.
Garage Exits
Exits out of the garage are located on the P1 level only. The west garage door will automatically open as
you approach it with your vehicle. To open the north roll-up door press the open button located on the
wall by the right side of the door. A pedestrian door is located to the left of the double garage doors. You
may only exit out this door but not enter.
Assigned Parking Spaces
Parking spaces are assigned at the time of purchase. If you have more vehicles than assigned spaces, you
will need to lease an additional parking space from another Resident or make arrangements for parking
your additional vehicle elsewhere. The Concierge will provide you with Residents’ names who are
willing to lease one of their parking spaces. Payment arrangements are between you and the other
Resident. Please provide the following vehicle information – license plate number and state issued from,
year, make and model of vehicle. In case of vehicle change, please provide new vehicle information.
Personal Property in Parking Garage
No personal property - except bicycles and storage carts - may be stored in your garage parking space.
Storage of any other items requires prior written approval of the Board.
Safety Reminders
Five (5) MPH is the maximum speed on all driveways within the Condominium and in the garage.
Car lights are to be on at all times while driving in the garage. This enables all to see each other when
approaching the corners.
Skating, skateboarding and playing in the garage or on the driveways is not permitted.
Visitor Parking
Visitor parking is located in the east parking lot (as you enter the property from Osborn Road) and in the
twelve (12) spaces immediately in front of the building to the southwest.
Twelve (12) spaces immediately in front of the Building
The following types of vehicles may not park in the twelve (12) parking spaces immediately in front of
the building: commercial vehicles (including trucks), vehicles with any commercial signage [??], non-
commercial trucks longer than [??] feet, vans (with more cargo area than passenger area), mobile
homes/motor homes or utility vehicles such as APS, Southwest Gas, Cox Cable, etc. This policy applies
to all Residents as well as non-residents.
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Housekeepers, service personnel, contractors and vendors may unload their vehicles at the service door or
north roll-up door and the park in the east parking lot or on Mitchell Road.
Residents are limited to two (2) hours maximum parking and guests of Residents are limited to six (6)
hours. If your guests will be longer than six (6) hours, they are required to park in the east parking lot.
East parking lot
The east parking lot (as you enter the property from Osborn Road) is for long-term guest parking (over six
(6) hours), for Resident parking over two (2) hours, or for when the parking spaces immediately in front
of the building are full. A motor home may be parked for immediate loading/unloading only. Overnight
parking of a motor home is prohibited.
If there is a violation of this parking policy, Security has been instructed:
First violation – A letter will be put on the vehicle and violation noted in the log.
Second violation – The vehicle will be stickered and violation to be noted in the log.
Third violation – The vehicle will be towed at the owner’s expense if three or more parking
violations have occurred within a 3-month period, but only after Security has first contacted the
driver or vehicle owner by phone and either text or email and only if the vehicle has not been
moved within 2 hours after such contact. In addition, the Association may impose a fine after
three or more parking violations have occurred within a 3-month period.
Circle and porte-cochere
This area is for immediate arrival and departure only.
NO PARKING is permitted in the circle, up or down the driveway sides, or underneath the porte-cochere
at any time.
Security has the authority to have any vehicle parked in these areas towed.
RECREATIONAL FACILITIES
The recreational facilities are for the use of Residents and their guests only. Residents are asked to use
discretion in inviting guests. Residents are responsible for the conduct of their guests and any violations
committed by such guests.
Swimming Pool Area
Residents and their guests using the pool shall do so at their own risk. The Association will not be
responsible for injuries sustained by persons in or about the pool, Jacuzzi and patio area.
Anyone using the pool is required to do so in a manner considerate of others and to comply with the
following rules for safety, hygiene and prevention of added repair and maintenance costs. The Concierge
and Security Staff are authorized to enforce the rules and have authority to ask anyone to leave the area
who does not comply.
*The service elevator and the first floor west hall are to be used for entrance and exit to and from
the pool area.
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*Bathing attire, wet or dry, or bare feet are not allowed in the passenger elevators, in the Lobby
or in the Lounge.
*Children under fourteen (14) years of age must be accompanied and supervised by an adult at all
times when using the pool or Jacuzzi.
*Incontinent individuals are required to wear a swim diaper at all times when using the pool or
Jacuzzi.
*All pets are prohibited in the pool area.
*Please refrain from use of the pool and Jacuzzi if you have a communicable illness.
*Gum is prohibited in the pool area.
*Only plastic-ware with food or drink are permitted, all glassware of any kind is prohibited in the
pool area.
*Running and playing games around the pool and Jacuzzi are prohibited.
*Please use shower, located behind the large cabana, to remove suntan oils, creams, etc. before
entering the pool or Jacuzzi.
*Please use towels on the patio furniture to protect from residue left by suntan oils, lotions, etc.
*Please remove all your items when you leave the pool area.
*Remember your security access card for re-entry into the building. If card is forgotten, ring the
bell located outside the Lounge double glass doors for assistance.
*The swimming pool area inside the pool fence to the wall cannot be reserved for private
functions or closed to Resident use.
Health Club
Residents and their guests using the Health Club do so at their own risk. Crystal Point Condominium
Association will not be responsible for injuries sustained by persons utilizing the Health Club. Anyone
using the Health Club is required to do so in a manner considerate of others and to comply with the
following rules for safety, hygiene and prevention of added repair and maintenance costs. The Concierge
and Security Staff are authorized to enforce the rules and have authority to ask anyone to leave the area
who does not comply.
* Facilities are for the use of Residents and their guests. No pets are allowed.
* Consult with a medical professional prior to beginning an exercise regimen.
* Children under fourteen (14) years of age must be accompanied and supervised by an adult when
using the Health Club.
* All users are required to wear shirting while using the Health Club.
* Take proper care of all the equipment to reduce the expense of costly repairs. Follow all instructions
on the equipment and take reasonable safety precautions.
* Wipe down all equipment after use.
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*Turn off showers, steam room, sauna, Jacuzzi and lights when not in use in the locker areas.
* If you are the last person to leave the area, please turn off the TV and the lights.
Massage Room
*Facility is for the use of Residents and their guests. No pets are allowed.
*Reservations are required. Reservations are made through the Concierge or Security.
GUESTS OF RESIDENTS
If a Resident is expecting guests, the Resident shall notify the Concierge or Security of the expected
arrival. If a Resident is expecting five (5) or more guests, the Resident will need to provide the names of
each such guest to the Concierge or Security.
All guests must stop at the Concierge or Security desk upon arrival and give their name(s) and the name
of the Resident they are seeing.
The Concierge or Security will call the Resident before allowing the guest admittance into the elevator.
A Resident who plans to have a Houseguest stay for a period of one (1) week or more must register the
Houseguest(s) with the Association in advance by notifying the Concierge or Security of the name(s),
address(es), and length of stay.
All guests will be required to abide by the Declaration and the Rules.
GUEST SUITES
Two guest suites are available for use by Residents to accommodate their guests.
If a Resident is more than sixty (60) days delinquent in the payment of assessments, guest suite fees or
other amounts owed to the Association, the Resident cannot rent a guest suite until all amounts owed to
the Association are brought current.
Reservations for the use of the guest suites must be made in advance through the Concierge.
A single guest suite may be reserved for up to three (3) days per calendar month. However, if not
otherwise reserved, such use may be extended until required by another Resident. Any extended use is
subject to a twenty-four (24) hour vacate notice if another Resident requests use of the guest suite.
You may not combine the end of one month and the beginning of the next month to gain six (6) days
usage.
The guest suites may not be monopolized by one Resident on a yearly basis for the holidays of Easter,
Passover and Thanksgiving. After a Resident has reserved a guest suite for one of these holidays, the
Resident’s name will be placed at the bottom of the waiting list for the following year. A waiting list will
be retained. In case of a cancellation, the next Resident on the waiting list will be notified.
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Effective January 1, 2024, a seventy-five dollar ($75.00) per night fee will apply for the use of a guest
suite. The fee includes cleaning and laundry of linens. Any additional linens requested during your guest
stay are not included in the nightly fee. The additional charge for cleaning the linens will be at the
Owner’s expense.
The guest suites are cleaned after your guest(s) depart, not during your guest(s) stay.
Check in time is 2:00 p.m. and check-out time is 11:00 a.m.
Both guest suites have been designated as nonsmoking. No smoking or vaping is permitted at any time.
In the event that your guest smokes or vapes in the guest suite, an additional cleaning fee of at least two
hundred dollars ($200.00) will be charged.
In general, no animals are allowed in the guest suites, including household pets. However, a guest who
requires a service dog to accommodate a disability may have that one dog reside in the guest suite with
them during their stay, subject to an additional cleaning fee of a minimum of seventy-five dollars ($75.00)
per night.
Return the guest suite key and any courtesy security access card(s) issued upon departure of your guest(s)
to the Concierge or Security.
LOUNGE AREA RULES AND REGULATIONS
The Lounge may be used by any Resident, or by any Houseguest with the prior permission of the
Resident. No pets are allowed.
An event in the Lounge may be hosted by the HOA as an HOA event, or it may be organized and hosted
by a Resident as an event if it includes the hosting Resident. An event is considered an HOA Event if it
is arranged by the HOA (HOA board, officers, committees or Managing Agent). A non-HOA event will
be considered an “In-House Lounge Event” (if a majority of guests are Residents and if no more than 5
guests are non-Residents) or a “Private Lounge Event” (if a majority of the guests are not Residents or if
more than 5 guests are non-Residents). For example, a book club meeting where a majority of guests are
Residents is an In-House Lounge Event if there are 5 or fewer non-Residents; but if there are more than 5
non-Residents, the book club meeting is a Private Lounge Event regardless of the number of Residents.
In other words, events with a larger number or larger percentage of non-Residents are considered Private
Lounge Events and not In-House Lounge Events.
The Lounge may be reserved by a Resident for an In-House Lounge Event or for a Private Lounge Event
that s/he wishes to host, and the Lobby door will be closed, subject to the following requirements:
*Reservations for an In-House Lounge Event or a Private Lounge Event are made through the
HOA website (or through the Concierge only if the website is not available). Reservations may not be
made sooner than sixty days in advance of the event and must be made at least three days in advance of
the event. The Resident host must be present for the entire duration of the event.
*Any Resident hosting a Private Lounge Event shall provide a signed Indemnification and
Release Agreement prior to the Private Lounge Event.
*A guest list for the Private Lounge Event shall be provided to the Concierge before it occurs.
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*If a Resident is hosting a Private Lounge Event at which more than 50 guests are expected
(Residents and non-Residents), the Resident host must give the Association in advance a check for a
refundable security deposit in the amount of $200. The security deposit will be used to cover the costs of
any damage caused to the Lounge and related Common Elements and the remainder of the deposit (if
any) will be refunded to the Resident host. In the event that the cost of damage exceeds the deposit
amount, the Resident host (and the Owner of the Unit in occupied by the Resident if the Resident is not an
Owner) will be responsible for such additional amounts. In the case of any Private Lounge Event with 50
or fewer guests (no security deposit) and in the case of an In-House Lounge Event (no security deposit),
the Resident host (and Owner, as above) will also be responsible for the cost of any damage.
*The swimming pool and area inside the pool fence to the outer wall cannot be reserved along
with the Lounge for Private Events or otherwise closed to the use of other Residents.
*The Lounge has a maximum capacity of ___ people.
*The Resident host is responsible for providing any rental items as well as place settings,
silverware, glassware, utensils, coffee urns, linens, etc. A list of the outside services, such as caterer,
rentals, florists, etc. must be provided in advance to the Concierge.
*The Resident host is responsible for cleanup and removal of all trash immediately after the In-
House Lounge Event or the Private Lounge Event. Pickup of rental items must be pre-arranged and occur
as soon as possible and on the same day after either such event. If there has been no timely cleanup and
trash removal, the Resident host (and the Owner of the Unit that is occupied by the Resident if the
Resident is not an Owner) will be charged $250 or the actual expense incurred by the Association if more
than $250.
PROPERTY DAMAGE RESPONSIBILITY
An Owner will be responsible for the cost of repair of any damage to the Common Elements or other
Units resulting from the willful or negligent acts of such Owner, his/her immediate family members,
lessees, guests, visitors, service/repair personnel, delivery personnel or movers.
Payment is due upon receipt of a statement from the Board of Directors and may be subject to a late fee if
not paid promptly. Costs and attorneys’ fees shall be secured by a lien against the Unit of such Owner as
provided in the Declaration for nonpayment, and collection thereof may be pursued as permitted by law.
ABSENCE OF RESIDENT
For your own protection, whether you will be absent for a short or long duration, you should notify the
Concierge/Security of your planned departure and return dates. Include information concerning
arrangements that have been made for your mail, parcel delivery, newspaper(s) and automobile(s).
The Concierge/Security must be informed in writing if anyone should be granted access to your Unit
during your absence. If your Unit is to be serviced in any way during your absence or you will be
receiving any major deliveries, please provide the name of the company, the person representing the
company, the service to be done, the date and, if known, the time of service.
The Association and its employees are not responsible for any loss or damage resulting from authorized
access to a Unit.
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Closing Up Tips for Departing **
Always remove all items from your patio or balcony that might blow away.
If you will be absent from your Unit for an extended period the following are strongly recommended:
Turn off the main water line to your Unit. Upon your return, turn the main valve on again and let all your
faucets run for about five (5) minutes to flush air out of the pipes.
Turn the circuit breaker to the water heater off. (Caution: Upon your return make sure the water heater is
full of water before turning the circuit breaker back on.)
Unplug recirculating pump, if you have one, attached to the water heater.
To prevent the odor from the sewer gases backing up in the drain pipe underneath the water heater, pour
one pint of bleach mixed with water down the drain or just water.
Leave the circuit breaker to your air conditioning units on. Set the thermostat higher, but not off, to assure
a certain minimal amount of air circulation.
To prevent water damage to your or an adjoining Unit, close and lock all windows and patio doors.
Close window coverings to protect carpets and furnishings.
Subzero recommends for your refrigerator/freezer and icemaker in the freezer:
For short absences: remove all perishable items. Turn off the icemaker. Do not change the settings of your
controls.
For extended absences: Power should be turned off to the refrigerator. Empty all contents in
refrigerator/freezer and wash, rinse and dry the interior of the unit. BLOCK THE DOORS OPEN
SLIGHTLY WHEN THE UNIT IS NOT IN USE. About one inch space will let fresh air in to keep the
interior dry.
To suspend cable service during your absence, contact your provider.
If you plan to leave your vehicle(s) for an extended period, it is best to arrange to have someone drive
your vehicle(s) periodically.
**The foregoing are recommended steps to take during an extended absence and are not intended to be an
exhaustive list of precautions. Each Resident should take measures that they deem appropriate to protect their Unit
and their property. The Association shall not be liable for any damage that occurs to a Unit, fixtures, and/or
personal property that occurs during a resident’s absence, regardless of whether the foregoing measures are taken
by a Resident.
REPAIRS AND OUTSIDE SERVICE PERSONNEL
Owners are responsible for all maintenance, repairs and replacements within their Units. Owners are
responsible for any damage caused to other Units or the Common Elements by their contractors, vendors,
repair personnel, etc.
Residents must arrange directly with repair personnel and service personnel for individual Unit
requirements. Please notify the Concierge or Security of arrangements.
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The Concierge maintains a list of service/repair personnel that have done work in the Condominium. The
Association does not recommend any persons on the list and does not assume any responsibility for any
work performed.
Work may be performed by repair personnel or service personnel during the following hours
only:
Monday through Friday 7:00 AM to 5:00 PM *
(*No “noise work” may be performed until 9:00 AM on any given day)
Saturdays, Sundays, Holidays, Holiday Weekends - No Work
Residents performing their own work must abide by the above.
BUILDING EMPLOYEES
Building employees are not permitted to perform personal services for Residents.
DELIVERIES
Packages and Deliveries
The Concierge or Security can accept packages and parcels for Residents at any time.
Please notify the Concierge or Security of any deliveries you have arranged. Please provide the name of
the company, item to be delivered, date and time of delivery, whether the service elevator will be needed,
and where the item should be placed. While the Concierge and Security can accept routine deliveries of
small items, they cannot accept large deliveries, including furniture, appliances, equipment, remodeling
materials, and large household items. The Resident must arrange for acceptance of such large deliveries.
The Concierge or Security are not permitted to admit anyone into your Unit without your authorization,
except in cases of emergency. Please provide authorization to enter your Unit, if needed, if you will not
be present.
Unannounced deliveries by UPS, FED-EX, AIRBORNE, DHL, RPS, etc. will be held in the mailroom,
and a card will be placed in your personal mailbox to notify you of delivery. U.S. Mail deliveries of
packages are also held in the mailroom. The mail carrier will place a notification in your mailbox.
The Association and its employees are not responsible for any loss or damage to any property delivered;
however, normal care and surveillance will be given to delivered items while they are in the custody of
Security or Concierge.
Catering Deliveries
Items such as chairs, tables, florals, supplies, etc. are to be taken up the back stairs to the Lounge or by the
service elevator to your individual Unit.
Deliveries to the Lounge through the Lobby are only allowed when they cannot be made by way of the
service elevator or the back steps. Enforcement of this Rule shall be within the discretion of the Security
officer on duty based upon his best judgment.
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CARTS
Two (2) utility carts are located on each level of the parking garage by the service elevator entrance, and a
luggage/clothes carrier is available from the Concierge or Security in the Lobby for Residents’ use only.
They are not for repair or service personnel use.
The carts and carrier are only to be used in the service elevator – never the passenger elevators.
Please return cart or carrier to its proper storage place immediately after use.
Do not leave the cart or carrier in your Unit, hallway, or elevator. If you cannot return the cart or
carrier to its proper storage place, you are respectfully requested not to use the cart or carrier. The
return of the cart or carrier is not the Crystal Point’s staff nor another Resident’s responsibility.
TRASH
A trash chute is located on each floor behind the door next to the service elevator.
All trash and refuse which the kitchen sink food waste disposal will not process must be secured in heavy
duty bags and placed down the trash chute. Raw garbage must be double-bagged and tied before being
placed down the trash chute.
We request that perishable items be disposed of only on the following days:
Monday and Thursday evenings before 9:00 P.M.
Tuesday and Friday mornings before 8:00 A.M.
The reason for this request is if a perishable item is sent down the trash chute on Saturday, for example, it
will be in the bin for three (3) days until trash pick-up on Tuesday. The perishable item begins to emit
odors that travel up the trash chute to the residential floors.
Do not place cardboard cartons in excess of 12” x 12” x 12” in the trash chute. Please place these on the
floor in the trash room and notify maintenance for pick up. If you have large trash items, notify
maintenance for pick up.
Do not put glass bottles down the trash chute. The glass breaks on the way down and jams up the trash
compactor. Please place bottles on the floor of the trash room, and they will be picked up.
Cat litter is to be double-bagged, tied and secured closed before placing down the trash chute. Please
inform your housekeepers.
A recycle bin is in each trash room for recyclables only.
Dust cloths, mops, vacuum cleaner bags, etc. must not be shaken or emptied down trash chutes. Cigar and
cigarette butts must be extinguished and bagged. Any volatile waste or rags must be thoroughly wet down
before bagging.
Trash bags are provided in each trash room mainly as a convenience and are not for everyday use.
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NOISE
All musical instruments, televisions, stereos, etc. must be controlled so as not to unreasonably disturb
other Residents.
No loud music or other loud sounds are permitted after 10:00 P.M., including loud talking or other sounds
that unreasonably disturb other residents.
SOLICITATION
No Resident or any other person shall be permitted, directly or indirectly, to solicit the sale of services,
goods, wares, merchandise, real estate or Units within the building without the Board of Directors’
permission.
PROHIBITED BEHAVIORS
No running, playing, roughhousing, shouting, or yelling is permitted in the public rooms, corridors,
elevators, stairways, recreational areas, parking garage or other Common Elements. No congregating
shall occur in such areas in a manner that impedes use or access of the areas by other Residents.
PETS
Except as may be required by law for service animals, Owners of pets are subject to the following
rules:
*The keeping of a pet is not a right of the Resident, but is a conditional license. This conditional license is
subject to termination at any time by the Board of Directors upon a determination that the pet poses a
danger or has otherwise become a nuisance.
* The pet owner must register the pet with the Association (including the pet type, breed and approximate
age) and provide a recent photograph of the pet with the registration paperwork.
* The owner of a pet assumes full liability for damage to persons or property caused by such pet.
*Residents with pets must comply with all laws and ordinances of the City of Phoenix, the County of
Maricopa and the State of Arizona.
*No pet may weigh more than twenty (20) pounds.
*No pets are allowed in the Common Elements such as, but not limited to, the guest suites, the health
club, the Lounge, the Lobby, the pool area or the passenger elevators.
*Pets must be on a leash or crated while in corridors and in the service elevator. The service elevator is to
be used at all times to enter or exit your pet. Do not enter or exit your pet through the Lobby.
*A specific area to the east of the north roll-up door on level P1 is for your pet to be curbed. You will
need your security access card to re-enter the building. A card reader is located on the west side of the
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north roll-up door. You may not curb your pet on the driveway to the south, in front of the building, along
the walk-ways, on the lawn or in the flower beds.
*You must clean up your pet’s droppings immediately. It is not the building staff’s responsibility to clean
up after your pet. For your convenience, a scoop and refuse container are outside the north roll-up door on
level P1.
*Disposal of cat litter – It is imperative all cat litter be double-bagged, tied and secured closed before
placing down the trash chute. Please inform your housekeepers.
RESALE OF UNIT
No Crystal Point staff member is to open a Unit for anyone in connection with the showing of a Unit for
sale.
Real estate brokers/agents will only be allowed access to the Unit(s) if they have been registered by the
Owner with the Owner assuming the risks, liabilities and obligations incumbent upon the Owner for
allowing unaccompanied non-Residents within the building.
Each Owner must provide a key to his/her designated real estate broker/agent to access the Unit.
The Owner must notify the Concierge of the designated real estate broker/agent and the company name.
No real estate broker/agent group tours are allowed. Only an individual broker/agent with designated
client is permitted.
The following rules apply to “Open House” showing of individual Unit(s):
*No “Open House” signs may be displayed on the Common Elements of the Condominium.
*The listing agent (or that agent’s co-worker) or Owner of a Unit must be present in the Unit
during the hours of an Open House.
*At all times and at all locations while in the building, prospective buyers and their real estate
broker/agent must be escorted by the listing agent (or that agent’s co-worker) or Owner of a Unit
or by a security guard paid for by them.
*Prospective buyers or their real estate broker/agent may not wait in the Lobby or elsewhere in
the building unless the listing agent (or that agent’s co-worker) or Owner of a Unit or security guard
paid for by them is present with them.
In regard to the above rules that apply to any Open House, in general that Open House must be
staffed by at least 3 persons (which must be listing agent or that agent’s co-worker(s) or Owner or
security guard paid for by them) who will perform the above functions (presence in Unit, escort in
building, and presence in Lobby).
REMODELING TIME
All construction within a Unit must be pursued diligently and with minimum disruption to other
Residents.
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MOVING IN/ MOVING-OUT
Move-in/ Move-out may take place during the hours of 7:00 A.M. to 5:00 P.M. No moves are permitted
on Sundays or Holidays. No loud noises are permitted prior to 9:00 A.M.
Prior to the move-in/ move-out, please coordinate date of move, guard service or elected person to attend
the door, moving van arrival and departure times with Concierge.
The Concierge will not schedule more than one (1) move-in/ move-out at the same time because of the
limitation of one (1) service elevator.
The Resident must be present, or provide for a moving personnel to be present, at the north service roll-up
door, located on P1, during the entire move.
If the Resident elects to have someone else perform that function, he/she may do so. However, if at any
time when the door is open, someone is not in attendance, the move-in/ move-out will terminate
immediately. A new date will have to be re-scheduled, and a security person will have to be in attendance.
ATTENDANCE AND PARTICIPATION AT BOARD MEETINGS
Meetings of the Association’s Board will be held monthly and with the goal of maximizing attendance by
Owners who want to attend. Please note that the meeting area for a Board meeting, whether a regular or
special Board meeting, will be a physical location on the Association’s premises – most likely in the
Lounge – and this area will not be available for other uses during a Board meeting. It is expected that a
quorum of the Board will be physically present at that location. For your planning purposes, and in
general, meeting times will be on weekdays, but not during typical work hours (not 830AM – 5PM) when
it may be difficult for many Owners to attend. Also, the Board will attempt to follow a regular meeting
schedule, but the exact dates may vary (e.g., 7 – 10 days) and will depend on holidays, work and vacation
schedules of Board members, the likelihood of a quorum and similar matters (and the meeting for a
particular month may be held during the last week or a prior month or the first week of a following
month, depending on circumstances). It is the policy of the Association that Board meetings will be
conducted openly, except for any portion of a Board meeting that can legally be closed [under ARS §33-
1248] and for which a majority of a quorum at such Board meeting votes to close that portion for any
valid, publicly-stated reason.
When attending an open Board meeting in person at the physical location of the meeting, please try to
attend on time and, if you do have to leave, please try to leave at an appropriate moment. If you wish to
speak, please raise your hand so that you can be recognized to speak. As an Owner, you are entitled to
speak and welcome to speak after Board discussion of an agenda item, but before the Board takes a vote
on an item, and the Board will also welcome other comments at an Open Forum at the end of its meeting
if time allows for that Open Forum.
If you wish to attend an open Board meeting but cannot attend in person at the physical location of the
meeting, as an Owner you will be able to participate remotely, just as if you were present in person, to the
full extent permitted by law (“Remote Participation”). Please follow instructions from the Board Chair
and/or meeting coordinator about how and when to “join” the meeting, about when to “un-mute” your
microphone, and about keeping your microphone from picking up extraneous noises at your location
when you are “un-muted”. Remote Participation allows you – and one or more Board members beyond
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the required quorum – to participate from locations other than the designated meeting area through the use
of any means of a communications system that includes a speakerphone in the meeting area which allows
Board members and Owners to speak and to hear all parties who are speaking during the meeting. [ARS
§33-1248.E.3 & ARS §10-3820.C]. Although technologies are likely to change over time, in 2024
Remote Participation includes the use of video and/or audio systems like Zoom, Microsoft Teams, Cisco
Webex and similar communications systems that allow for video and/or audio connection or “dial-in”.
You will need to make sure that your computer or phone allows for such Remote Participation. The
interruption or failure of the communications systems of any persons who are participating through
Remote Participation will not invalidate a Board meeting as long as the Board’s quorum requirements are
met.
Notwithstanding the above paragraphs, a quorum of the Board may not be physically present in a single
physical location if there is an emergency meeting, in which case all Board members (and Owners) may
participate through Remote Participation, in addition to whatever physical location maybe be used for any
in-person attendance.
As an Owner, before each Board meeting you will receive information as explained below, and because
this information is intended only for Owners, please avoid distributing it to persons who are not Owners.
For each Board meeting and portion thereof that is required to be held openly or will be held openly, there
will be a written notice to Owners at least seven days prior to the date of the meeting, accompanied at the
same time by an agenda that reasonably informs Owners of matters to be discussed and whether votes
will be taken, and that ensures Owners have enough information to review those matters and speak before
any votes. To the maximum extent feasible through the Association’s website or other “Owners-only”
secure methods, and only rare exceptions are anticipated, attached to the agenda will be material
documents (that were not previously distributed) expected to be considered by the Board as part of its
deliberations about the matters on the agenda at the Board meeting, except that any documents or portions
thereof that can legally be withheld [ARS §33-1258.B & C] will not be attached to the agenda if at least
two Board members determine in good faith and notify the Managing Agent not to distribute the same
and if a majority of a quorum at such Board meeting votes to confirm such non-disclosure. On occasion,
if a material document is not available at the time the meeting notice and agenda are distributed and it was
not previously distributed, Owners will receive such document as soon as it is available (and the
unavailability of material documents sufficiently in advance of a Board meeting may result in a matter
being postponed to a later Board meeting). At its Board meeting, the Board will also use reasonable
efforts to project the distributed documents on a large screen visible to those in attendance at the meeting,
or otherwise distribute or make those documents visible. The prior sentences in this paragraph regarding
notice, agenda and documents do not apply in the case of an emergency meeting of the Board, but all
reasonable steps will be taken to provide as much prior notice and as complete an agenda and related
material documents as possible in those circumstances.
If the Association audiotapes or videotapes any Board meeting, or portion thereof, that is open to Owners,
then the Association will keep such audiotapes or videotapes in the same manner and under the same
requirements as apply to minutes of open Board meetings, and you may review (i.e., listen to or view)
such electronic recordings or request a copy as permitted by state law [ARS §33-1258].
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APPENDIX A – DEFINITIONS
The capitalized terms used in these Rules mean the following and, as indicated, the meaning may be
in our Restated Declaration of Covenants, Conditions and Restrictions (“Declaration”):
“Association” is defined in §1.2 of the Declaration.
“Board” or “Board of Directors” is defined in §1.3 of the Declaration.
“Common Elements” is defined in §1.5 of the Declaration, as further described in §3.2 of the
Declaration.
“Concierge” shall mean the individual hired to provide concierge and related services to the Residents
and visitors, such individual holding the title of Director of First Impressions at the time of the adoption
of these Rules in 2024..
“Condominium” is defined in §1.4 of the Declaration.
“Declaration” shall mean the Restated Declaration Establishing Crystal Point Condominium and
Declaration of Covenants Conditions and Restrictions, recorded at Recording No. 2015-0805794, Official
Records of Maricopa County, Arizona Recorder and any subsequent amendments thereto that were
adopted and properly recorded.
“Health Club” shall mean the fitness center located within the Common Elements, including all related
improvements and equipment.
“Houseguest” shall mean an individual who stays in a Unit while the Resident is absent.
“Lease” is defined in §1.10 of the Declaration.
“Limited Common Elements” is defined in §3.3 of the Declaration.
“Lobby” shall mean the area on the first floor of the building immediately adjacent to the front entry
door.
“Lounge” shall mean the large sitting area on the first floor of the building adjacent to the Lobby, and
separated from the Lobby by doors.
“Managing Agent” shall mean the individual(s) and management company, as applicable, hired to
provide management services to the Association.
“Owner” is defined in §1.14 of the Declaration
“Resident” shall mean an individual, whether an Owner or a renter, who lives in a Unit on a temporary or
permanent basis, and includes an Occupant as defined in §1.13 of the Declaration.
“Rules” shall mean this Rules We Live By document, and amendments thereto which are adopted by the
Board, distributed to Owners, and attached to and made a part of these Rules as retained in the
Association’s files that are available to Owners.
“Security” shall mean the individual(s) hired to provide security services to the Condominium.
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